Refund policy

Last updated: 23 October 2026. The 14-day period below is a proposed default and should be confirmed before launch.

• Lite (one-time): you can ask for a full refund within 14 days of buying. After a refund the licence stops working.
• Basic and Pro (subscriptions): you can ask for a refund of your latest payment within 14 days of it being charged. Cancel any time from your account to stop future payments; the plan stays active until the end of the period you paid for.
• Technical problems: if AeroCast does not work on your hardware and we cannot fix it, we refund you whatever the time since purchase, within reason.

To ask, email [email protected] from the address you bought with. Refunds go back to the original payment method and can take 5 to 10 business days to appear.

If a payment is disputed with your bank instead of with us, we may stop the licence while it is reviewed.